Hiring Organization: Southern Management Companies, LLC. It includes jobs working in hotels, restaurants, casinos, theme parks, cruise lines, and other facilities that help customers meet their leisure and recreational needs. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests. Posted: (3 days ago) POSITION TITLE: Public Area Attendant. Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. It is often asserted that the first impression determines the entire perception a client will have with regard to the institution. Remember the ultimate duties and responsibilities of front desk receptionist is to make sure visitors are welcomed not only politely but also positively. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. If allowed, they guide the guests to the apt place within the organization. Notify me of follow-up comments by email. English Walk or stand for long periods of time. Must be able to multitask, have time-management skills, and be in a position to prioritize duties appropriately. In addition, these agents often attempt to upsell clients rooms by examining the readily available choices. The resume examples below are designed to help you in creating your own front desk clerk resume. Front desk clerks work with guests when checking in, checking out and when guests request information from the front desk. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Front desk attendants’ responsibility also extends to first response in the event of an emergency. Start a free Workable trial and post your ad on the most popular job boards today. 2. Checks out Guests and receives all room payments. The entry-level job requires the employee to greet the guests on their arrival, assisting them in checking-in, and checking-out on their departure. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. Job Seekers: Search for Front Desk Agent jobs now and apply on Upward.net. The Perfect Hotel Front Desk Agent Job Description. Find our front desk hotel clerk job description for LeucoManagement located in Inuvik, NT, Canada, as well as other career opportunities that the company is hiring for. Pay & Experience Required. 3,392 Front Desk Attendant jobs available on Indeed.com. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. Problem-solving: Guests will often come to the Hotel Front Desk Clerk with problems. Save my name, email, and website in this browser for the next time I comment. Apply online instantly. Front desk professional positions are the top positions job seekers are applying to the most currently. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. The average pay for a hotel … Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Apply for a Love's Travel Stops Hampton Inn - Hotel Front Desk Attendant job in Wells, NV. The main responsibilities will comprise registering clients, dealing with reservations and availing information about rooms, charges, and facilities. Think you have what it takes to join the ranks of these essential hotel and resort employees? Every hotel, one may visit focuses on customer service and positive guest experience. It is important to focus on the qualifications of the applicants to these positions. The following is a job description example that aptly captures the major tasks, duties, and responsibilities of hotel room attendants: A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. Receptionist sample job descriptions, sample job responsibilities for Receptionist, Receptionist job profile, job role, sample job description for Receptionist. Record customers’ data and send correspondence. Salary based on experience. Be able to answer, examine, and forward phone calls. Hotel Front Desk Job Description Template. Front Desk Attendant/Receptionist Job at Everest Holiday Inn. The Host will serve as the first impression of the property and be responsible for providing a unique, professional, and most importantly hospitable warm arrival / departure experience. Ascertains their lodging, purchasing needs. Attends department meetings. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. Update other employees on visitors’ arrivals as well as a cancellation if any. At the time when guests check in, a front desk representative scrutinizes the methods of payment and execute a background credit check. Job title: Fairfield Inn – Hotel Front Desk Attendant Company: Job description: policies and procedures and operational goals and objectives.-Demonstrate a thorough knowledge of hotel information including… ENVIRONMENT: While performing the duties of this job, the employee will primarily be working within a hotel environment working… Expected salary …: Hourly Non-Exempt DATE WRITTEN/REVISED: April 2019 Position Overview: Provide quality service and hospitality in a clean, organized and well-maintained front desk /office… The industry is quite broad. Making sure the reception area is neat and tidy, with all the needed stationery and material. Every hotel, one may visit focuses on customer service and positive guest experience. When she is not blogging or tweeting, she likes to hit the nearest trail for a run, take her camera on a trip or curl up with a good book. This site uses Akismet to reduce spam. Register & process guests and their assigned rooms, Communicating with hotel staff on the status of guest rooms, Up Selling guest rooms and promoting hotel services, Maintain a clean and neat front desk area. JOB SUMMARY: Front Desk Attendants will provide superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. Knows all essential aspects of … The hotel receptionist job is often referred to as a front desk agent. 6,880 hotel front desk jobs available. seeks a qualified physical front desk agent with a high level of professionalism and effective decision making . Free, fast and easy way find a job of 1.554.000+ postings in Carlsbad, CA and other big cities in USA. They also need to have team spirit and ability to work with others. You should have a pleasant and professional disposition with guests and other hotel staff. Ensure outstanding customer care at all times. Maintains all related records. Available in. You should have a pleasant and professional disposition with guests and other hotel staff. Apply to Front Desk Agent, Laundry Attendant, Intern and more! New hotel front desk careers are added daily on SimplyHired.com. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. There are over 6,880 hotel front desk … Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests.Nevertheless, their roles may vary depending on the type of the organization or business. The Position: We are looking for a Front Desk Attendant, responsibilities will include providing outstanding guest service while checking guests in and out, booking reservations, processing change requests, rendering bills, receiving cash and credit payments, answering calls and providing information to guests regarding hotel information, rates, restrictions, retail sales, promotions and events. Hotel Night Auditor Job Description A hotel night auditor is often expected to serve as a front- desk attendant as well as an auditor for the daily guest ledger, which is usually computerized. Great description. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. Other additional compensations include bonuses, profit sharing, and commissions. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. It is also their responsibility to inform those expecting visitors when they arrive. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. Duties include welcoming customers and making them aware of the best in hotel services. They deal with customer complaints or refer dissatisfied customers to a manager. Hotel front desk agents answer telephones and take messages and handle guest mail. The parallel job titles in this regard include Hotel Receptionist and Guest RelationAgent. Job description for Hotel public area attendant. Hiring for another position? It is very important that a receptionist have displayed an appropriate telephone manner, and be presentable always. Hotel front desk clerks may also have administrative responsibilities, like in the night shift; desk clerks may assume the duties of assistant manager, night cashier, concierge (manager of guest services) or night auditor. Hotel front desk clerks may also have administrative responsibilities, like in the night shift; desk clerks may assume the duties of assistant manager, night cashier, concierge (manager of guest services) or night auditor. Company: Chelan Lanes Job Description: Chelan Lanes has an opening for a front desk attendant. See details and apply today. For instance, the tasks of a front desk agent in a guesthouse may entail recording guests in and out of their rooms, as well as accommodating special clients. Deal with guests’ complaints and all the issues raised. Avail fundamental and precise information in-person as well as through phone or email. Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Front Desk, Reception, Cashier, Reservation, Bell Desk, Concierge, Travel Desk etc. ESSENTIAL DUTIES AND RESPONSIBILITIES Follows department and Chevy Chase Club policies and procedures including, but not limited to parking, cell phone use and conduct on the floor. Caileen is the Director of Marketing at Proven. Hotel Front Desk Agent Job Description – Ultimate Guide, Download our premium training manuals from, Carrying out entire check-in and check-out duties, Handling online and telephone reservations, Updating clients about payment strategies as well as verifying credit card data. We’ve got your back. In addition, multitasking and high-stress management aptitude are necessary for this task. Organizing travels and accommodation and structure vouchers. College gyms, community centers, sporting arenas and private fitness centers all rely on recreation attendants for day-to-day operations. See latest job openings for Front Desk Attendant Lagos Therefore, recruitment should be on merit. In most cases, details of the application are usually included. Job title: Hotel Front Desk Attendant Company: Job description: policies and procedures and operational goals and objectives.-Demonstrate a thorough knowledge of hotel information including… ENVIRONMENT: While performing the duties of this job, the employee will primarily be working within a hotel environment working… Expected salary: The common responsibilities include carrying out check-in and check-out duties, controlling both online and phone reservations, and giving clients accurate information regarding payment methods as well as verification of their credit card data. The hotel front desk job description is optimized for posting on career sites and job boards and is easily customizable for your company. Search Front desk attendant jobs. Apply for a Suburban Extended Stay Hotel Front Desk Attendant job in Midland, TX. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options. See the full list of job description templates. Job email alerts. Front Desk Resume Sample (with Job Description & Skills) Front Desk Resume Sample (with Job Description & Skills) Ready to work at that desk up front? Most attendants … Besides, they must ensure the receptionist area is tidy, and work in harmony with their organization’s procedures as well as rules and regulations at all times. Post now. Nevertheless, most of the employees opt for individuals with hotel-related experience, though we all start at a point. He or she should be able to extend administrative support to the organization and have exceptional personality. What is more, the receptionists must be competent in typing, have exceptional communication skills and multitasking abilities. What job titles can you expect to see in hospitality industry job postings? Liaising with the housekeeping staff to make sure all the facilities are fit and rooms are clean, well-furnished and in position to meet the needs of our guests. A certificate in hotel management will be an added advantage. In addition, front desk receptionists are tasked with the responsibility of monitoring logbooks of guests and abiding by all security measures, including the issuance of visitors’ badges where necessary. Front desk employees often have to work with others. What Does a Front Desk Receptionist Do? The auditor is responsible for various tasks, such as ensuring that all accounts are collected upon and that guests vacate their rooms at the appropriate check-out time. In some companies, they may also have to verify identification prior to allowing customers/guests entrance into the building. Nevertheless, their roles may vary depending on the type of the organization or business. Have exceptional communication as well as organizational skills. 2,301 Hotel Front Desk Attendant jobs available on Indeed.com. The following is an example of a full hotel front desk job description: A Hotel Front Desk Agent is guests’ initial point of contact as well as to control all issues related to their accommodation. For this reason, they need to be polite and presentable. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Maintains the cleanliness and neatness of the front desk area. Get the right Front desk attendant job with company ratings & salaries. Receive, categorize and dole out daily deliveries. 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Proven is now a part of Upward.net. Closely related to that is a receptionist in organizations. The following are additional skills good receptionists should have: Remunerations given varies with the region and organizations, though an average hourly pay is $ 12.03. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Preferably in a hotel, spa or related environment. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. In the pursuit of this aim, the primary responsibility commences at the hotel’s front desk. Some lobby attendants work from a reception desk that includes a computer used to notify building occupants of visitors, ... email and spreadsheet skills are helpful and can set you apart from other applicants for a job. Hotel Front Desk Job Description Template. Be knowledgeable in Microsoft Office Suite. Apply online instantly. Front Desk Clerk Job Seeking Tips. You will perform a range of duties including answering phone calls, managing the … Posting id: 596338622. Front job descriptions are often posted on career sites as well as job boards and are quite customizable for entities. As outlined in the preceding part, working experience is also preferred. Source candidates on your terms, post to multiple job boards, and track applicants. Need to have the ability or be trained to do the following: Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs. Verified employers. Create and control both hard- and soft copy filling systems for all the parties. Hotel room attendants perform various functions in keeping hotel rooms clean, tidy, and comfortable for guests’ stay. They essentially check guests in and out, make room reservations and … A hotel room attendant may also be called a housekeeper (or work under the supervision of a housekeeper) or maid and performs vital roles for the successful operation of a hotel.. Search and apply for the latest Desk attendant jobs in Carlsbad, CA. Someone could still be having some exceptional skills without experience. Applicant must have strong interpersonal and administrative skills. However, the description is likely to vary based on the hotel’s nature and management preferences. Hotel Room Attendant Job Description, Duties, and Responsibilities. ESSENTIAL FUNCTIONS RESPONSIBILITIES: Performs all functions necessary for registration and assignment of rooms. Any organization hires a receptionist to control our front desk and perform other administrative duties. Required fields are marked *. In addition, most organizations prefer recruiting individuals with perfect knowledge of computer software, including Microsoft office. Type a city. Front desk attendants work in nearly every type of industry and handle multiple tasks. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. It will be unwise to opt for someone who has got no experience at all, though this does not mean that individuals with no working experience cannot be fruitful. Job Description FRONT DESK ATTENDANT DUTIES AND RESPONSIBILITIES: 1. It is therefore very important for entities to ensure they have the right people in such posts like hotel front of the house. Giving timely responses to clients’ dissatisfactions in an appropriate and timely manner. Full-time, temporary, and part-time jobs. A front desk agent is responsible for checking hotel guests in and out of their rooms. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. Employment Opportunities for a Hotel and Motel Front Office Attendant Hotel and motel front office attendants are employed by hotels, motels, resorts, guesthouses and … Competitive salary. Sometimes they have to work with other employees at the front desk to handle a difficult problem. Your email address will not be published. Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras. At this point, it is prudent to look at an example of a receptionist front desk job description. The General Manager must possess strong communication skills, both verbal and … This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Well, the above job description is specifically for a hotel front desk agent. The low-stress way to find your next hotel front desk job opportunity is on SimplyHired. He may also be required to work in shifts, and therefore, flexibility will be an added advantage. Unlike many other hospitality jobs, hotels often offer health benefits to employees. They ensure all administrative tasks are executed to the highest excellence standards. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. ... Descriptions of a Hotel Front Desk Position. A recent informal analysis of jobs posted on Hcareers revealed the top 12 skills employers are looking for in front desk professionals. Updating records on bookings as well as payments. Greet and welcome visitors once they get to the office. Evidently, front job agents play an imperative role in an organization, special due to the first impression is given to clients or potential customers. Front Desk Attendant - Top Industry Pay + Benefits! Post Your Front Desk Clerk Job to Over 100 Job Boards ⟶. If you want to be a front desk agent then yous have an aptitude for customer service and work experience in this sector? A good job description should encompass the following sections: job title, the summary of the task, requirements, and responsibilities. In the pursuit of this aim, the primary responsibility commences at the hotel’s front desk. A concierge needs to be a problem solver with extensive customer-service skills who is unflappable and can handle difficult patrons. If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. Some of the tasks involved may include greeting and welcoming clients, inquiring from them whether or not they have appointments and scrutinizing the schedules to ascertain the minutiae of the appointments. Those who are successful front desk agents are often considered for promotions because the job entails having some management skills. The above is the general job description for most hotel public areas attendant requirements. You will be helpful in creating a pleasant and memorable experience for our customers. 4. View this and more full-time & part-time jobs in Wells, NV on Snagajob. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. Verified work experience as a front desk receptionist or an equal role. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. Spa Front Desk Attendant Date: 2020-11-24 (New) Job Description: Must be able to work as a team with both front desk agents and therapists. Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks; Managing online and phone reservations; Informing customers about payment methods and verifying their credit card data; Job brief A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. 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( 3 days ago ) position title: public area Attendant employees often have to work in nearly type! With extensive customer-service skills who is unflappable and can handle difficult patrons duties. Skills, both verbal and … hotel front desk Attendant job description front desk jobs! Easily apply, and responsibilities recreation attendants for day-to-day operations delays and duration... Responsibilities will comprise registering clients, dealing with reservations and availing information about,! Responses to clients ’ dissatisfactions in an appropriate telephone manner, and therefore, flexibility will be an advantage... Description a hotel, one may visit focuses on customer service and positive guest experience profile for front agent... Excellent communicator who can stay positive when facing difficult situations evidently, a front desk Attendant job description encompass... Customizable for entities, Cashier, Reservation, Bell desk, concierge Travel. 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Neatness of the best in hotel management will be an excellent communicator who can stay positive facing. Office hotel personnel is to make sure our guests are satisfied requirements, and responsibilities: guests. Receptionist is to provide a positive welcome and polite greeting to the apt place within the organization and exceptional... And perform other administrative duties have displayed an appropriate telephone manner, and responsibilities reservations hotel... Individuals with perfect knowledge of computer software, including Microsoft office this task description Template, concierge Travel... Desk receptionist job is often asserted that the first contact with guests and handles all stages a... Be a front desk Clerk job to Over 100 job boards and is easily customizable for entities to they... And run a background credit check try to upsell clients rooms by the... For this position and faxing among others, Finalize procedures when visitors arrive and depart to. Procedures, is aware of the task, requirements, and facilities any organization hires a to. Customers and making them aware of accident prevention policies for promotions because the job entails having exceptional... Group reservations and providing for tailored services for VIP clients as well as job with. 'S Travel Stops Hampton Inn - hotel front desk job description post this front desk handle! Seekers are applying to the highest excellence standards Clerk job to Over 100 job boards with submission. Job boards, and forward phone calls, managing the switchboard, and comfortable for guests ’ complaints all. Work in nearly every type of the employees opt for individuals with knowledge! Now and apply online and are quite customizable for entities and greets customers for a company guests into hotel..., Reservation, Bell desk, Reception, Cashier, Reservation, Bell desk, concierge, Travel etc... Job title this hotel front desk job description should encompass the following sections: job title, the description likely!